This plan provides the best service and parts coverage. It is designed for hot air, steam, hot water or oil-fired systems with A/C or air tied to a boiler.
One cleaning, tune up, and adjustment to the oil burner, furnace or boiler, flue pipe, base of chimney (where accessible), and lubrication of motor and bearings.
One combustion efficiency test with modern and accurate instruments to determine fuel efficiency. Equipment is adjusted to maximum efficiency.
Contracts cover one hour of the labor on all parts listed below. All after hours, weekends and holidays are excluded from coverage and will be billed at their prevailing rates. Additional labor will also be billed at their prevailing rates.
Please note that our service contract coverage is for the hours of Monday through Friday, excluding all holidays. However, we do offer after hours service at their prevailing service rates. There is no contract coverage for any after hours work.
PARTS COVERED ON FURNACE:
Air Tube (except Riello) Aquastat (plain) (strap on type only) Burner Motor (up to 1/6 hp) Burner Coupling Burner Fan Burner Nozzle Burner Nozzle Oil Line Blower Motor (up to 1/2 hp) Blower Belt Cad Cell Relay (basic only) Cad Cell Eye Circulator Coupling Emergency Toggle Switch Ignition Cable Oil Pump (basic only) Oil Filter (basic only) Oil Filter Cartridge Oil Pump Strainer Porcelains Thermostat (plain) Transformer (basic only)
Circulator Motor Combustion Chamber (up to 3 gph) Oil Tank Above Ground (275 gallon)
This plan also includes Pugs Precision Tune Up with extensive parts coverage for your air conditioner or heat pump.
PUGS PRECISION AC/HEAT PUMP TUNE UP:
Check Starting Capabilities
Check Safety Controls
Check and Replace Air Filter (supplied by owner)
Check all Electrical Connections
Check Voltage and Amperage on Motors
Lubricate All Moving Parts Where Necessary
Clean and Check Condenser
Clean and Check Evaporator Coil (must be accessible)
Check Operating Pressures
Check Refrigerant for Proper Amount
Check and Adjust Blower Components
Check for Correct Air Flow
Clean Condensate Drain Where Accessible
Check for Proper Temperature Difference
Check Thermostat Calibration
Note: One Hour of Labor is Covered on Items Listed Below. Additional Labor will be Billed at Prevailing Rates.
PARTS COVERED ON A/C OR HEAT PUMP:
Condensate Pump Condenser Fan Condenser Motor Contractors Motor Starters Outdoor Fan Blades Outdoor Fan Motor Running Capacitors Starting Capacitors Thermostat (standard) Transformers (basic only)
Frozen/Clogged Oil Lines and Water in Oil Tank
All Genisys Controls
ECM or Veritable Speed Motors, regardless of size
Main furnace/fan control board
Chimney Work (Pugs Home Service is not responsible for any damages caused by a chimney related problem)
Riello Primary Control
Riello Oil Pump
Lack of Electric Power
If you are not home at the time of your scheduled appointment, a missed appointment charge will be added to your account at the prevailing rate.
If we are unable to access your equipment for any reason, you will be billed at the prevailing rate.
TERMS AND CONDITIONS
These terms and conditions apply to all service contracts. This service agreement and services rendered are contingent upon the customer's account being current and all fuel oil must be purchased from Pugs Fuel Oil Service. If your account is past due, the service agreement will not be valid.