This plan combines economy with protection, therefore, it is designed for the budget conscious customer who wants protection for the more frequently serviced items.
One cleaning, tune up, and adjustment to the oil burner, furnace or boiler, flue pipe, base of chimney (where accessible), and lubrication of motor and bearings.
One combustion efficiency test with modern and accurate instruments to determine fuel efficiency. Equipment is adjusted to maximum efficiency.
Contracts cover one hour of the labor on all parts listed below. All after hours, weekends and holidays are excluded from coverage and will be billed at their prevailing rates. Additional labor will also be billed at their prevailing rates.
Please note that our service contract coverage is for the hours of Monday through Friday, excluding all holidays. However, we do offer after hours service at their prevailing service rates. There is no contract coverage for any after hours work.
If you are not home, a missed appointment charge will be added to your account at the prevailing rate.
If we are unable to access your equipment for any reason, you will be billed at the prevailing service rate.
Frozen or clogged oil lines. Any oil related problem.
All Genisys controls
ECM or veritable speed motors, regardless of size
Main furnace/fan control board
Chimney work (Pugs Home Service is not responsible for any damages caused by a chimney related problem)
Riello Primary Control
Riello oil pump
TERMS AND CONDITIONS
These terms and conditions apply to all service contracts. This service agreement and services rendered are contingent upon the customer's account being current and all fuel oil must be purchased from Pugs Fuel Oil Service. If your account is past due, the service agreement will not be valid.